How to play using BGO’s instant-play software
BGO (pronounced ‘be-go’) is an instant play casino, which means all games are accessible directly over your Web browser whether you’re using a PC or Mac. There’s no need to worry about compatibility, as long as you have standard Flash software on your computer you’ll get immediate access to both free play and real money games at BGO, with no downloads required.
Signing up for an account at BGO Casino is an incredibly easy process. Just select a username, password and then enter your standard personal details like name, address and date of birth. Make an AUD deposit to start playing for real money and you’re all good to go. BGO may request verification of your identification, in which case they’ll accept scanned copies of government issued ID.
BGO mobile casino
Like its desktop counterpart, BGO’s mobile casino is also available in browser play mode, making it accessible for iOS, Android and Windows Phone users for both smartphone and tablet. There’s no app available for download, although there’s always the choice of creating your own Web app for one-tap mobile access. The mobile site is nice and bright, offering a good selection of the most popular pokies and table games for real money play on the go.
Welcome bonus and promotions
Sign up for an account at BGO and you’ll receive 50 Fair Spins to use on one of several selected online slot games. Fair Spins are bonus spins with no wagering requirements attached, so you don’t need to deposit or play through a certain amount before you can withdraw any winnings made from your spins. New players receive 1 Fair Spin for every real money deposit of £1, up to a total of 50 Fair Spins.
Deposits made using Neteller or Skrill are not eligible for the matched bonuses, which may come as a big disappointment for some. You must deposit at least £10 to take advantage of the Fair Spins offer.
BGO pokies and game software
BGO Casino offers pokies from two major software developers, Net Entertainment and Playtech, making it one of our only recommended casinos to offer the Playtech slot catalogue. However, during our testing of this casino, all of the Playtech titles failed to load, which we can only assume is due to some region blocking preventing Aussie players from accessing these games. This is a big strike or BGO, as without access to Playtech titles we’re missing out on half the pokies on offer.
Another bizarre thing to note is that all Playtech pokies are listed under the ‘slots’ section of the ‘casino’ tab, while NetEnt pokies are found in a category of their own under the ‘games’ tab. It’s a bit confusing and we’re not sure why BGO has chosen to separate the slots this way.
On the plus side, NetEnt pokies at BGO are fast to load and can be sampled for free in practice mode or for real money bets. Here are some of the most popular titles available, which new NetEnt releases added regularly:
- Gonzo’s Quest
- Guns N’ Roses
- Theme Park Tickets of Fortune
- Jimi Hendrix
- Blood Suckers
- Drive: Multiplier Mayhem
- When Pigs Fly
- NRVNA: The Nxt Xperience
- Dazzle Me
- Football Champions Cup
- Jack & the Beanstalk
While the NetEnt range is solid, the Playtech range includes the much loved licensed Marvel pokies, like Iron Man, Captain America and Blade, so the fact that we’ve been unable to access these games is a big disappointment.
Other casino games
BGO also offers a range of other casino games, including blackjack, roulette, live dealer games and video poker. For fans of 21, the blackjack range is impressive, with obscure variants you won’t commonly find elsewhere, like Blackjack Switch, Blackjack Surrender, 21 Duel Blackjack and Multi-Hand Pontoon. There’s also some interesting roulette variants, including Marvel Roulette.
The live dealer casino offers a large range of games, however during our testing we also had trouble accessing this software, which may be a case of geo-blocking for Aussie players.
Deposit and withdrawal options
BGO accepts deposits with multiple currencies, offering many of the biggest and most trustworthy online payment methods including:
To add or remove a payment method to your account, click the arrow to the right of your username and select ‘wallet.’ All deposit options at BGO require a minimum deposit of £10. In a bid to support responsible gambling practices, BGO also allows players to set their own deposit limits.
In terms of withdrawing your winnings, once you’ve requested to make a withdrawal it sits in a pending state for 24 hours, allowing you the chance to change your mind and continue playing with your winnings. After 24 hours, the money will be released to your chosen account but may take a few days to become available depending on the payment method.
All financial transactions at BGO are protected by 128 Bit SSL (Secure Socket Layer) digital encryption security, the same high level of security imposed by online banks and our other recommended pokies sites. BGO is licensed by the UK Gambling Commission and the Alderney Gambling Control Commission, two world class gambling jurisdictions which enforce strict regulations to ensure its certified operators are running in line with the highest standards and legislations.
You can find answers to generic frequently asked questions in the ‘help’ tab located at the bottom of the BGO homepage. Alternatively, if you have a more specific question regarding your account or one of the games, you can send the email contact form from the customer care section, or use the live chat function which is open 8:30AM to midnight (CET) from Monday to Sunday. Your other option is to kick it old school and send a letter via snail mail to:
- BGO Entertainment
- Le Val
- Alderney GY9 3UL